Preparing for your trip
| Package: | Orient Adventure |
Print this page and refer to it as you prepare for your trip!
Printed Apr 18, 2024. Please visit http://static.friendlyplanet.com/before-you-go/?tourId=944 for the latest updates.
Checklist
| Item | Due | |
|---|---|---|
| ☐ | Ensure you have a current passport valid for at least six months after your return date. | ASAP |
| ☐ | Passport Pages. Ensure you have enough empty pages in your passport as per the entry requirements at your destination | ASAP |
| ☐ | Complete your registration. You'll receive a link to the registration form after you complete your booking. | Within 5 days of booking |
| ☐ | Make your final payment, if any balance is due. | See your invoice |
| ☐ | Book connecting flights to your departure city, if necessary. (Please confirm your international flight schedule first!) | After receiving your e‑tickets |
| ☐ | Make advance seat reservations for your international flight, if you have a preference. | After receiving your e‑tickets |
| ☐ | Request any additions or changes you may still want to make to your trip. | by final payment due date |
| ☐ | Obtain any necessary travel visas and review any requirements for entry. | See below |
| ☐ | Print your itinerary and other final documents, which we will send you via email by 14 days prior to travel. | Prior to travel |
| ☐ | Print your policy documents, if you purchased travel insurance, and carry them with you. | Prior to travel |
| ☐ | Enroll in The Smart Traveler Enrollment Program (STEP), if you're a U.S. citizen or national, so the State Dept. can locate and assist you in case of an emergency. | Prior to travel |
| ☐ | Confirm your flight times and any special meal requests with the airline, and print and carry a copy of your e-ticket. | 72 hours prior to travel |
| ☐ | Check in for your flights online and download/print your boarding passes (if available). | 24 hours prior to travel |
| ☐ | Arrive at the airport, ready for the trip of a lifetime! | 3½ hours prior to departure |
Documents & Entry Requirements
Entry requirements are provided for your convenience. However, unless otherwise stated, it is your responsibility to determine the requirements that apply to you and your trip and to comply with them, including obtaining any necessary visas or other travel documents by the required deadlines and carrying them with you. Especially with COVID-19, requirements are subject to change, so check back for the latest before you depart.
Hong Kong Entry Requirements
Advice from our partner Sherpa
Japan Entry Requirements
Advice from our partner Sherpa
Singapore Entry Requirements
Advice from our partner Sherpa
General Requirements & Guidelines
- In general, you must have a passport to travel abroad, which should be valid for at least six months after your return date. Passports expiring before then should be renewed as soon as possible. Passports contain at least 2 blank pages for each country visited. If your passport does not have this many pages, obtain a new passport as soon as possible.
- if your passport and visa are not in order, airlines and cruise ships may deny boarding, countries may deny entry, and your trip may be disrupted. Travel insurance may not cover such losses.
- Any changes in names or passport information should be reported to us immediately. Airlines and cruise ships may deny boarding if the name on your passport does not match your tickets.
- Minors (age 17 or younger) departing and/or returning to the U.S. without parents or with only one parent may be required by U.S. Customs & Border Protection (CBP) to present a notarized parental consent letter and/or unabridged birth certificate (more information). Many other countries have similar entry requirements, especially for minors traveling with a parent/guardian with a different surname; check with the consulates of all countries you'll be visiting to learn more.
Final Documents
Your final travel documents will be sent to you via email by 14 days prior to departure. These will include your daily itinerary, hotel and emergency contact information, and other relevant information. Please print your documents and take them with you. If you're departing in less than a week and haven't received your documents, let us know immediately!
Travel Insurance Documents
If you purchased travel insurance, please print and carry your policy documents, including contact information for emergency travel assistance and instructions on how to make a claim. If you purchased the travel protection plan we offer, we recommend you print the full policy.
Smart Traveler Enrollment Program (STEP)
We encourage all U.S. citizens and nationals traveling abroad to enroll in the Department of State's Smart Traveler Enrollment Program (STEP). This free service allows you to receive important updates about safety and security issues in your destination, and makes it easier for the U.S. Embassy, as well as family & friends, to contact you in case of an emergency. To enroll or get more information, please visit the STEP website or any U.S. Embassy or Consulate.
Flights, Transfers & Arrival
Questions about your flights before you depart? Read the information below first. If you still have questions, contact our air specialists at
Flights & Tickets
For this package, we generally book your flights and issue tickets after your final payment due date.
Once we have issued your tickets, we'll send you an "e-ticket receipt" which contains all of your flight information, including times, carriers, an airline booking reference number, and an e-ticket number. If you have not received this, or have questions about the flights we booked for you, please contact our air department. You will not receive paper tickets. We recommend you print and carry a copy of your flight details, including the airline booking reference number and e-ticket number, as some airports require this to enter the terminal. You do not need to reconfirm your flights with the airline prior to your departure, as we will handle this for you.
Flight Schedule
You may review the sample flight schedule(s) below. This information is for general planning puposes. You will receive your actual flight schedule by email once we issue your tickets.
Airlines may change schedules at any time, even after flights have been confirmed, and we are not responsible for such changes. Please check for updates to your flight schedule prior to booking any connecting flights and again 72 hours prior to departure.
Friendly Planet's toll-free number is 800-555-5765. The direct extension for our air department is 208.
Singapore Airlines' (SQ) toll-free number is 1-800-742-3333.
Sample Flight Schedule
| DEPART | |||||
| Flight | From | To | Depart | Arrive | Flight Time |
| SQ 011 | Los Angeles (LAX) | Tokyo (NRT) | 3:15 pm | 8:00 pm (next day) | 11.45 hrs |
| RETURN | |||||
| Flight | From | To | Depart | Arrive | Flight Time |
| SQ 002 | Hong Kong (HKG) | San Francisco (SFO) | 11:30 pm | 9:15 pm | 12.45 hrs |
Connecting Flights
If you plan to purchase connecting flights to your departure city, we strongly suggest waiting until after your final payment due date and after you receive the e-tickets for your international flights, to reduce the chances that that your departure might be cancelled or rescheduled or that your international flight times might change. Before purchasing connecting flights, verify the times for your international flights. Leave at least 3½ hours connecting time between flights, and if you're traveling within a few weeks of Daylight Savings Time changes (in March and November, when flight schedules may change even more dramatically), allow 5–5½ hours between flights. Nobody likes waiting around the airport, but missing your flight is far worse!
Airport Transfers
Scheduled group airport transfers at the destination are included with this package. Transfers are included only on the start and end days of the package. When you exit customs, please look for our representative holding a Friendly Planet sign, who will escort you to your transfer vehicle. In most cases, private transfers are also available for an additional fee—contact us for price and availability. Or you may instead arrange your own ground transportation to the package start and end points. (Note that there is no discount for any unused included transfers).
Arrival Complications
We make every effort to ensure our tours run smoothly and trouble-free. We don't expect any problems, and nor should you. But when things don't go as planned, here's what to do:
- You miss your flights, or your flights are cancelled: Please call us immediately. If it's outside our normal business hours, leave a message in our emergency mailbox, with a phone number at which to reach you, and we'll get right back to you.
- Your flights are delayed and you're worried about missing your included transfers: Please contact us to let us know about the delay, and we will notify our partners in destination. They will be tracking your arrival and will plan accordingly.
- Your package includes transfers, but you can't find our representative at your destination: Don't panic—they may have been unexpectedly delayed. Wait up to 30 minutes. Then contact our local partners in destination, listed on the emergency contact page of your final documents. If you can't reach them, call us. If it's outside our normal business hours, leave a message in our emergency mailbox. If all else fails, make your own way to the starting hotel (or cruise port), and we'll refund you the cost of your transfer.
Packing & Luggage
Baggage allowance: In general, our tours & packages allow per person: one checked bag, not to exceed 44 pounds; one personal item such as a purse or camera bag; and one carry-on bag, which should fit under your seat or in the overhead compartment. If your trip includes domestic flights within your destination and/or travel by motor coach, your carry-on should also fit should also fit under your seat or in the overhead bins on those flights or coaches.
Learn more about Baggage Allowances on your international flights. Note that our baggage allowances may be less than those for your international flights. If you exceed the baggage limits, you may be subject to excess baggage charges levied by the airlines and/or by Friendly Planet.
Regardless of the limits—we recommend a smaller size and weight for both your checked and carry-on bags. It's so much easier and faster for you to get around when you have fewer, lighter bags! For your carry-on, consider a soft-sided bag such as a duffel rather than a hard clamshell-type case, which may not fit as easily into overhead compartments or under your seat, especially on buses. For your protection, we suggest your checked luggage have a TSA-approved lock.
Luggage tags: For your safety, we are no longer mailing Friendly Planet luggage tags to you. We encourage you to use your own. Fill in the luggage tags with your name and contact information and attach to each bag, including carry-ons and camera cases, so that your luggage can be identified should it get misplaced during your trip.
What to pack: Check out our list of top 10 must-haves for international travel, as well as what not to pack. Pack smart: put your travel documents, medications, one change of clothing, and other essentials in your carry-on, in case your checked baggage is misplaced. And pack light, for your own comfort and convenience. For clothing, we suggest packing a variety of separates with climate and comfort in mind.
What not to pack: U.S. law forbids you to carry hazardous materials aboard aircraft in your checked or carry-on baggage or on your person, including explosives, compressed gases, flammable liquids & solids, loaded firearms, poisons, corrosives and radioactive materials. Common examples include paints, lighter fluid, fireworks, mace/tear gas and oxygen bottles. Restricted materials may vary by airline and destination. Some items, in quantities of no more than 70 ounces total, may be carried within baggage, including medicinal or toilet articles such as hairspray, perfume and certain medicines that are necessary during your journey. Please check with the airline and/or visit the FAA website prior to travel if you have any questions.
While on Tour
What to Expect
This leisurely-paced, independent tour requires minimal walking and is suitable for most levels of physical fitness. This tour does not include a tour guide or escort.
Remember that you're a guest in someone else's homeland, and that you're traveling to experience their country and culture. Be sensitive to local customs and manners, as many things may be done differently than what you're used to. And while we have made every effort to secure modern and comfortable accommodations and transportation, please note that the standards in other countries may be different from those you are accustomed to at home. Overall, you will find a polite, positive, patient, and open-minded approach generally yields the best travel experience!
Eating & Drinking
The meals included with your package are listed in the itinerary. For all other meals, you're at liberty to dine where you like. Your hotels will have several dining choices, from coffee shops to specialty restaurants.
Please see above for special meal requests.
Special Needs & Requests
Please see above for special meal requests and seat requests. If you have any other special requests, including wheelchair or electric cart assistance, please mention your request when you book with an agent, or in the special requests section when you book online. We will do our best to accommodate them!
Country FAQs
Hong Kong Fast Facts
| Overview | Population: 7.347 million |
| Health Precautions & Vaccinations | According to the Center for Disease Control, there are no requirements for travel to Hong Kong, but immunization against polio, tetanus, typhoid and hepatitis are recommended. Be sure to take insect repellent! A note on blood and transfusions: RH negative and type O bloods are not commonly stored in China. There have also been problems with HIV contaminated blood supplies. |
| Weather | Hong Kong’s subtropical climate makes it fairly hot and humid year-round. Summer (June - September) is hot and humid with occasional showers and thunderstorms. This is the time of year when typhoons are most likely to occur, causing flooding and landslides. The temperature remains significantly cooler from October through February. Clear, sunny days make October-November the best time to visit. |
| Tipping | In most restaurants, a 10% service charge is added to the bill. If the service has been excellent, feel free to tip a little more. Taxi drivers don't expect to be tipped but it is the norm to leave any small change. |
| Money & Credit Cards | ATMs are located all throughout Hong Kong most commonly outside of banks and in shopping complexes and malls. Many major foreign bank cards and credit cards are acceptable, though many banks impose a fee every time you use a card at another bank's ATM. This fee can be higher for international transactions. Always notify your bank prior to departure to avoid any problems using your credit or debit card abroad. |
| Shopping | Hong Kong is a well-known shopper’s paradise. From glitzy malls and upscale department stores to one-of-a-kind boutiques and charming street markets, Hong Kong offers a dazzling variety of goods. Shop for designer clothing, electronics, watches, jewelry, traditional Chinese handicrafts, leather goods and more. Top quality cosmetics are also a popular item to purchase in Hong Kong as they are duty free. Note that prices can vary greatly from store to store, so be sure to shop around. |
| Electricity & Power Adapters | 220 volts. Plugs A, I & G. You will need a voltage converter and plug adapter in order to use U.S. appliances. We recommend getting a universal adapter and converter kit before your tour to Hong Kong. Learn more about electrical standards around the world. |
| Cell Phones & Internet | Want to take your cell phone, tablet or laptop, but not sure how to get cell service or wifi? Read up on using your cell phone abroad and the 5 ways to get Internet abroad. |
Japan Fast Facts
| Overview | Capital: Tokyo |
| Health Precautions & Vaccinations | Immunizations are not currently required for travel to Japan. However, you may wish to consult your doctor regarding any concerns or recommendations prior to departure. Note: Many over-the-counter cold medicines like Vicks Inhalers and Sudafed contain small amounts of amphetamines and are illegal in Japan. |
| Weather | Temperatures vary in Japan depending on location. During the months of May and October, the temperature averages in the 70’s. During the months of July through September, the temperature is generally in the 80’s. In November, the temperature is in the 60’s. The winter is very cold. |
| What to wear | You will spend most of your time touring, and if you have two pairs of comfortable (broken in, not brand new) walking shoes, by all means, take both pairs. Shoes with good traction are also recommended. Packing to dress in layers is another way to prepare for a variety of weather conditions. Natural fabrics such as cotton are particularly comfortable in the warm, dry climates. Please be sure to pack a hat to protect you from the sun. Overnight temperatures are cooler, so pack a light sweater to keep you warm during the evenings, and an umbrella or a poncho for the unexpected rain that may come your way. You will be required to take off your shoes when visiting some temples. Finally, remember that comfort and convenience should dictate your wardrobe for the tour, and casual clothes are in order for most every occasion as you travel. |
| Money & Credit Cards | The official currency in Japan is the Yen. Hotels and some stores and restaurants accept major credit cards. For “street shopping,” you will need the local currency. Many ATMs do not accept credit/debit cards that are issued outside of Japan. Notify your bank prior to departure to avoid problems using your credit or debit card abroad. Always notify your bank prior to departure to avoid any problems using your credit or debit card abroad. |
| Shopping | Japan has a wide range of items that will appeal to a variety of tastes and budgets. From high-end items such as porcelain to local packaged seaweed, you don’t want to miss the opportunity to shop for one-of-a-kind items you can’t find anywhere else! The best items to shop for in Japan are pearls, silks, pottery, cloisonné, lanterns, furniture, lacquerware, dolls, red coral, cameras, karate gear, green tea, carp kites, Imari porcelain, good-luck charms from shrines, and packaged seaweed. |
| Electricity & Power Adapters | You will need a voltage converter and plug adapter in order to use U.S. appliances. We recommend getting a universal adapter and converter kit. The electrical current in Japan is 100 volts with 50 cycles; the plugs are A and B. Learn more about electrical standards around the world. |
| Cell Phones & Internet | Want to take your cell phone, tablet or laptop, but not sure how to get cell service or wifi? Read up on using your cell phone abroad and the 5 ways to get Internet abroad. |
| Did you know? |
|
Singapore Fast Facts
| Overview | Capital: Singapore |
| Health Precautions & Vaccinations | |
| Weather | When traveling to Singapore, Feburary is the hottest month with an average temperature of 81° F and the coldest is January at 79° F. The peak time to travel to Singapore is from March until May. |
| Tipping | Upscale restaurants: 10% In Singapore you'll be expected to pay small amounts in order to get things done, as well as to reward for jobs already accomplished. |
| Money & Credit Cards | Always notify your bank prior to departure to avoid any problems using your credit or debit card abroad. |
| Shopping | Shop for Asian antiques and artifacts, gold plated orchids, herbal supplements, watches and jewlery, decoration items and curios. |
| Electricity & Power Adapters | 230 volts. Plug G. You will need a voltage converter and plug adapter in order to use U.S. appliances. We recommend getting a universal adapter and converter kit. Learn more about electrical standards around the world. |
| Cell Phones & Internet | Want to take your cell phone, tablet or laptop, but not sure how to get cell service or wifi? Read up on using your cell phone abroad and the 5 ways to get Internet abroad. |
| Did you know? |
|
Fine Print
Terms & Conditions: Please review our terms & conditions for this package.
Cancellations: If something comes up and you need to cancel your trip, please let us know as soon as possible. All cancellations must be made in writing. Cancellation fees vary by package; please see the cancellation fees for this package.