Preparing for your trip
Print this page and refer to it as you prepare for your trip!
Printed Mar 26, 2023. Please visit http://static.friendlyplanet.com/before-you-go/?tourId=1461 for the latest updates.
|☐||Ensure you have a current passport valid for at least six months after your return date.||ASAP|
|☐||Complete your registration. You'll receive a link to the registration form after you complete your booking.||Within 5 days of booking|
|☐||Make your final payment, if any balance is due.||See your invoice|
|☐||Request any additions or changes you may still want to make to your trip.||by final payment due date|
|☐||Obtain required travel visas and review any requirements for entry.||See below|
|☐||Print your itinerary and other final documents, which we will send you via email by 14 days prior to travel.||Prior to travel|
|☐||Print your policy documents, if you purchased travel insurance, and carry them with you.||Prior to travel|
|☐||Enroll in The Smart Traveler Enrollment Program (STEP), if you're a U.S. citizen or national, so the State Dept. can locate and assist you in case of an emergency.||Prior to travel|
In addition, if you booked flights with your package:
|☐||Book connecting flights to your departure city, if necessary. (Please confirm your international flight schedule first!)||After receiving your e‑tickets|
|☐||Make advance seat reservations for your international flight, if you have a preference.||After receiving your e‑tickets|
|☐||Confirm your flight times and any special meal requests with the airline, and print and carry a copy of your e-ticket.||72 hours prior to travel|
|☐||Check in for your flights online and download/print your boarding passes (if available).||24 hours prior to travel|
|☐||Arrive at the airport, ready for the trip of a lifetime!||3½ hours prior to departure|
Documents & Entry Requirements
Entry requirements are provided for your convenience. However, unless otherwise stated, it is your responsibility to determine the requirements that apply to you and your trip and to comply with them, including obtaining any necessary visas or other travel documents by the required deadlines and carrying them with you. Especially with COVID-19, requirements are subject to change, so check back for the latest before you depart.
Dubai Entry Requirements
Advice from Friendly Planet
For U.S. passport holders traveling on our Dubai packages, we will obtain your free visa for the UAE upon arrival. Travelers with other passports are responsible for arranging their own visas.
- Minors (age 17 or younger) traveling to the UAE with parents or guardians of a different surname must present documentation of relationship such as a birth certificate upon entry.
Learn more about entry requirements for Dubai (DXB) provided by our partner Sherpa.
United Arab Emirates Entry Requirements
Advice from Friendly Planet
Entry requirements vary by your port of entry into the UAE. See entry requirements for Dubai (DXB), Abu Dhabi (AUH) and Sharjah (SHJ), provided by our partner Sherpa.
Minors (age 17 or younger) traveling to the UAE with parents or guardians of a different surname must present documentation of relationship such as a birth certificate upon entry.
Advice from our partner Sherpa
General Requirements & Guidelines
- In general, you must have a passport to travel abroad, which should be valid for at least six months after your return date. Passports expiring before then should be renewed as soon as possible. Passports contain at least 2 blank pages for each country visited. If your passport does not have this many pages, obtain a new passport as soon as possible.
- if your passport and visa are not in order, airlines and cruise ships may deny boarding, countries may deny entry, and your trip may be disrupted. Travel insurance may not cover such losses.
- Any changes in names or passport information should be reported to us immediately. Airlines and cruise ships may deny boarding if the name on your passport does not match your tickets.
- Minors (age 17 or younger) departing and/or returning to the U.S. without parents or with only one parent may be required by U.S. Customs & Border Protection (CBP) to present a notarized parental consent letter and/or unabridged birth certificate (more information). Many other countries have similar entry requirements, especially for minors traveling with a parent/guardian with a different surname; check with the consulates of all countries you'll be visiting to learn more.
Your final travel documents will be sent to you via email by 14 days prior to departure. These will include your daily itinerary, hotel and emergency contact information, and other relevant information. Please print your documents and take them with you. If you're departing in less than a week and haven't received your documents, let us know immediately!
Travel Insurance Documents
If you purchased travel insurance, please print and carry your policy documents, including contact information for emergency travel assistance and instructions on how to make a claim. If you purchased the travel protection plan we offer, we recommend you print the full policy.
Smart Traveler Enrollment Program (STEP)
We encourage all U.S. citizens and nationals traveling abroad to enroll in the Department of State's Smart Traveler Enrollment Program (STEP). This free service allows you to receive important updates about safety and security issues in your destination, and makes it easier for the U.S. Embassy, as well as family & friends, to contact you in case of an emergency. To enroll or get more information, please visit the STEP website or any U.S. Embassy or Consulate.
Flights, Transfers & Arrival
Questions about your flights before you depart? Read the information below first. If you still have questions, contact our air specialists at
Tour Only Option
If you purchased this package without flights, you are responsible for booking your own flights in and out of Dubai. The touring program will begin at the hotel in Dubai on Day 2 of the listed itinerary and will end in Dubai on Day 6. Generally, hotel check-in time is at 3 PM and check-out is at 11 AM.
Find out what to do in case of arrival complications.
Flights & Tickets
If you selected flights with your package, we generally book your flights and issue tickets after your final payment due date.
If you requested flights from another city, our air specialists will research the best options and send you a tentative flight schedule and quote for your approval within 5 business days of your booking (or approximately 330 days prior to travel, if you booked further out than that).
Once we have issued your tickets, we'll send you an "e-ticket receipt" which contains all of your flight information, including times, carriers, an airline booking reference number, and an e-ticket number. If you have not received this, or have questions about the flights we booked for you, please contact our air department. You will not receive paper tickets. We recommend you print and carry a copy of your flight details, including the airline booking reference number and e-ticket number, as some airports require this to enter the terminal. You do not need to reconfirm your flights with the airline prior to your departure, as we will handle this for you.
Emirates Airlines will allow seats to be pre-assigned for a fee. The cost to pre-assign your seat is not included in the tour price. If you wish to pre-assign your seat, you may contact the Emirates Airlines directly at 1.800.4777.3999. Or you may visit the website to Manage Your Booking here. Alternatively, Emirates Airlines will be able to pre-assign your seat on complimentary basis when you check in online 24 hours before your flight departs. Please keep in mind that advance seat selection is solely at the discretion of the airline, and we are unable to guarantee your preference.
Please Note: Special seats such as emergency exit rows & bulkhead seats can only be assigned at the airport at the time of check-in.
IMPORTANT! You will still be able to choose your seat on selected flights. However, due to the current circumstances in regard to COVID-19 and operational reasons, the airlines may change your seat before departure or on board. If this happens and you have paid to select your seat, you may be eligible for a refund from Emirates Airlines. Please review their terms and conditions here.
That depends on the airline. You can usually request a window or aisle seat, and sometimes specific seat numbers (but not exit row and bulkhead seats) ahead of time. Many airlines now charge a fee for this, and such fees are not included in your package price. If you have a seat preference, let us know when you book, in the special requests section, or email us at [email protected] after you book. Then:
If your airline does not charge a fee to pre-assign seats: We'll happily pass along your seat request to the airline and confirm they received it (though we cannot guarantee it will be honored).
If your airline does charge a fee to pre-assign seats: We'll let you know. You'll need to contact the airline directly to request your seats after we have issued your flight tickets, and fees are payable directly to the airline.
If you do not request specific seats: The airline typically assigns them within 24 hours of departure. If you do not like your assigned seats, you may be able to change them, subject to availability, when you check in online or at the counter. Learn more about Advance Seat Reservations.
You can enter special meal requests when you book with an agent or complete your online registration, shortly after booking. We will relay your requests to the airlines and our representatives abroad, but we cannot guarantee they will be honored. Please double check meal requests with your airline 72 hours before departure, and with our representatives upon arrival.
You may be able to earn frequent flyer points for your flights. Contact the airline directly once you receive your tickets to enter your frequent flyer number in your flight record, or enter it when you check in. As you travel, check your tickets or ask the check-in or gate agent prior to boarding each flight to ensure the number has been entered properly. And just to be safe, keep your boarding passes and passenger receipt as proof that you have actually flown the miles you want credited to your account.
Cabin upgrades may be available on your flights. Ask us about price and availability when you book online, in the special requests section, or contact our air department after you book. Please note that our special contracted airfare rates generally do not permit upgrading with frequent flyer points, and that upgrade requests may incur change fees if tickets have already been issued.
If you selected flights with your package, you may review the sample flight schedule(s) below. This information is for general planning puposes. You will receive your actual flight schedule by email once we issue your tickets.
If you requested flights from another city, our air specialists will research the best options and send you a tentative flight schedule for your approval, and a confirmed schedule once we issue your tickets.
Airlines may change schedules at any time, even after flights have been confirmed, and we are not responsible for such changes. Please check for updates to your flight schedule prior to booking any connecting flights and again 72 hours prior to departure.
Emirates Airlines (EK) toll-free number is 800-777-3999.
IMPORTANT! Emirates has a minimum check-in of 3 ½ hours prior to departure time. The check-in counter closes one hour prior to departure. Passengers arriving less than 1 hour prior to departure will not be accepted. Please don't risk losing your departure flight by arriving late at your international gateway.
NOTE: The sample flight schedule listed below is an example and may not be exactly the same as your final schedule. Flight schedules will be sent via e-mail for approval prior to ticketing. Please do not book any connecting domestic airfare until you receive your final schedule.
New York (JFK) Sample Flight Schedule:
Winter Sample Flight Schedule:
|EK 202||JFK||Dubai (DXB)||11:00 pm||8:25 pm (next day)||12.25 hrs|
|EK 201||DXB||JFK||8:30 am||1:55 pm||14.25 hrs|
|Airline schedules and flights are subject to change at anytime without notice.|
Summer Sample Flight Schedule:
|EK 202||JFK||Dubai (DXB)||11:00 pm||7:45 pm (next day)||12.45 hrs|
|EK 201||DXB||JFK||8:30 am||2:25 pm||13.55 hrs|
|Airline schedules and flights are subject to change at anytime without notice.|
If you need to fly from (and/or return to) a different U.S. or Canadian city, we suggest you request those flights from us. If feasible, we will try to book all your flights together with a single carrier or a partner network on a single ticket. This ensures that your luggage will be transferred between flights for you, and more importantly, that if there are any schedule changes, flight cancellations, or delays that affect your trip, the airline(s) will adjust your flights to ensure you have sufficient time to make your connections and/or make alternate arrangements to get you to your destination. Besides offering the most peace of mind, this often yields lower fares than purchasing separate connecting flights.
If you plan to purchase connecting flights to your departure city, we strongly suggest waiting until after your final payment due date and after you receive the e-tickets for your international flights, to reduce the chances that that your departure might be cancelled or rescheduled or that your international flight times might change. Before purchasing connecting flights, verify the times for your international flights. Leave at least 3½ hours connecting time between flights, and if you're traveling within a few weeks of Daylight Savings Time changes (in March and November, when flight schedules may change even more dramatically), allow 5–5½ hours between flights. Nobody likes waiting around the airport, but missing your flight is far worse!
Scheduled airport transfers at the destination are included with this package. When you exit customs, please look for our representative holding a Friendly Planet sign, who will cheerfully escort you to your transfer vehicle and assist with your luggage.
If you purchased the tour without flights and you submitted your flight itinerary no later than 30 days before your departure date, airport transfers will be provided. If you did not submit your flight itinerary or you are not arriving/departing from the same airport as the rest of the group, you will need to arrange your own ground transportation to the package start and end points. Note that there is no discount for any unused included transfers. Please send us your independent flight itinerary no later than 30 days prior to your departure date from the U.S. so that we can arrange your arrival and departure transfers accordingly.
We make every effort to ensure our tours run smoothly and trouble-free. We don't expect any problems, and nor should you. But when things don't go as planned, here's what to do:
- You miss your flights, or your flights are cancelled: Please call us immediately. If it's outside our normal business hours, leave a message in our emergency mailbox, with a phone number at which to reach you, and we'll get right back to you.
- Your flights are delayed and you're worried about missing your included transfers: Please contact us to let us know about the delay, and we will notify our partners in destination. If you are arriving on one of our group flights, or booked your own flights and supplied us with the details, our partners will be tracking your arrival and will plan accordingly.
- Your package includes transfers, but you can't find our representative at your destination: Don't panic—they may have been unexpectedly delayed. Wait up to 30 minutes. Then contact our local partners in destination, listed on the emergency contact page of your final documents. If you can't reach them, call us. If it's outside our normal business hours, leave a message in our emergency mailbox. If all else fails, make your own way to the starting hotel (or cruise port), and we'll refund you the cost of your transfer.
Packing & Luggage
Baggage allowance: Baggage: Each passenger may bring one checked bag, not to exceed 44 pounds, one personal item such as a purse or camera bag, and one carry-on bag that can fit under your seat or in the overhead compartment. Porterage during your tour is covered for only one checked bag per person.
Learn more about Baggage Allowances on your international flights. Note that our baggage allowances may be less than those for your international flights. If you exceed the baggage limits, you may be subject to excess baggage charges levied by the airlines and/or by Friendly Planet.
Regardless of the limits—we recommend a smaller size and weight for both your checked and carry-on bags. It's so much easier and faster for you to get around when you have fewer, lighter bags! For your carry-on, consider a soft-sided bag such as a duffel rather than a hard clamshell-type case, which may not fit as easily into overhead compartments or under your seat, especially on buses. For your protection, we suggest your checked luggage have a TSA-approved lock.
Luggage tags: For your safety, we are no longer mailing Friendly Planet luggage tags to you. We encourage you to use your own. Fill in the luggage tags with your name and contact information and attach to each bag, including carry-ons and camera cases, so that your luggage can be identified should it get misplaced during your trip.
What to pack: Check out our list of top 10 must-haves for international travel, as well as what not to pack. Pack smart: put your travel documents, medications, one change of clothing, and other essentials in your carry-on, in case your checked baggage is misplaced. And pack light, for your own comfort and convenience. For clothing, we suggest packing a variety of separates with climate and comfort in mind.
What not to pack: U.S. law forbids you to carry hazardous materials aboard aircraft in your checked or carry-on baggage or on your person, including explosives, compressed gases, flammable liquids & solids, loaded firearms, poisons, corrosives and radioactive materials. Common examples include paints, lighter fluid, fireworks, mace/tear gas and oxygen bottles. Restricted materials may vary by airline and destination. Some items, in quantities of no more than 70 ounces total, may be carried within baggage, including medicinal or toilet articles such as hairspray, perfume and certain medicines that are necessary during your journey. Please check with the airline and/or visit the FAA website prior to travel if you have any questions.
While on Tour
What to Expect
This leisurely-paced independent package requires minimal walking and is suitable for most levels of physical fitness.
Customs & Culture: Since Dubai is primarily Muslim, customs will be different from what you are accustomed to in the USA. Dubai is more liberal than other UAE nations, but the laws of Islam are strictly followed. Be sensitive and respectful of local customs and traditions. For example, it is customary to only use your right hand to eat or hand things to others. The left hand is considered unclean, as it is used for hygiene. Locals are very appreciative of tourists who show respect for their customs and culture.
Bargaining: Prices at malls and most stores are fixed. But expect to bargain when shopping at outdoor markets or souks. A good bargaining policy is to start negotiating by offering half of the asking price. Don’t be afraid to walk away if you think the price you’re being quoted is too high. Generally, vendors will come after you and offer a lower price. Negotiations should be done in a respectful manner.
Photography: Dubai has very strict rules about photography. It’s generally OK to take pictures with your smartphone. However, do not take pictures of government buildings, military sites, airports and aircrafts. Privacy is a huge matter in the UAE, and taking pictures of people and sharing them online, especially of Emirati women and families without their consent, is punishable by law. If taking a selfie, be sure not to include locals in the picture, unless you have their consent.
Appropriate Attire for Visits to Mosques & Other Religious Sites: Please be sure to dress respectfully and modestly. We recommend wearing long sleeves and long, loose fitting clothing that covers the ankles. Transparent or see through clothing should not be worn. You will need to remove your shoes to enter the mosque, so please bring a pair of socks. It isn’t necessary to wear a head covering, but we recommend bringing a scarf/shawl to ensure that shoulders are covered.
Remember that you're a guest in someone else's homeland, and that you're traveling to experience their country and culture. Be sensitive to local customs and manners, as many things may be done differently than what you're used to. And while we have made every effort to secure modern and comfortable accommodations and transportation, please note that the standards in other countries may be different from those you are accustomed to at home. Overall, you will find a polite, positive, patient, and open-minded approach generally yields the best travel experience!
The JW Marriott Marquis Hotel Dubai is conveniently located in the business district of Dubai. Its location offers guests easy access to notable attractions, such as the world-renowned Dubai Mall and the jaw-dropping Burj Khalifa.
Eating & Drinking
The meals included with your package are listed in the itinerary.
The food scene in Dubai is futuristic and multi-cultural. While you may have heard that Dubai is a very expensive country, you'll find that you can still dine on a budget. Dubai offers an extensive array of local restaurants where you can enjoy Iraqi kebabs, Persian cuisine and Lebanese bakeries. Alcoholic drinks are served only in licensed venues such as hotels, restaurants and clubs.
Non-included meals: Average cost for lunch (not including drinks) in local eateries will be about $15 - $20 per person per meal, while the average dinner cost is about $35 - $55 per person per meal, excluding drinks. Meals at hotels and other fine restaurants cost much more.
Please see above for special meal requests.
You will be traveling in the company of professionals who are very committed to making your tour the dream vacation you are counting on. These people feel great pride in being given a chance to show foreign visitors their country. If your guide, driver and others with whom you are traveling are doing a good job, please take our suggestions for tipping seriously. Naturally, tipping is personal and completely voluntary, and if you have not received good service, your tip should reflect this fact.
The recommended amounts are as follows:
- Local guide: $4-5 per person per day
- Driver: $2-3 per person per day
- Housekeeping: $2 per person per day
- Porters: $1 per bag upon arrival and departure
- Restaurant staff: $2 per person per meal
To enhance your trip and make your visit more complete and memorable, we offer an optional excursions package. The guide will have a list of passengers who prepaid the optional excursions package. If you did not prepay the optional excursions and prefer to purchase them locally, space will be subject to availability, and the local selling price may be higher.
Additional tours may also be offered locally. Payment for tours purchased locally must be made directly to the guide. Payments may be made by cash in US dollars or local currency
You will have free time to explore Dubai on your own. Dubai is a glamourous and progressive city within the UAE that offers a wide variety of activities. You can choose to spend your time under the sun at the beach or in surfing the sand dunes in the Desert. Or, visit the aquarium, take a walk along the marina, and for a truly exceptional adventure, slip a winter parka over your summer clothes and join in the fun at an indoor ski resort.
If you decide to skip included group activities and explore on your own, please inform your guide in advance. There is NO refund for unused group arrangements. Be sure to take the name of the hotel and phone number, written in the local language and in English, so that you can communicate with taxi drivers. The hotel staff will be glad to assist you with these translations.
Special Needs & Requests
Please see above for special meal requests and seat requests. If you have any other special requests, including wheelchair or electric cart assistance, please mention your request when you book with an agent, or in the special requests section when you book online. We will do our best to accommodate them!
Dubai Fast Facts
Population: 2.789 million
|Health Precautions & Vaccinations||
While there are no required vaccinations for entry into the UAE, consult your doctor about vaccinations and other preventative medicine recommended by the Center for Disease Control. Make sure your food and drinking water are safe as food and waterborne diseases are the primary cause of illness in travelers. There is no risk of malaria or yellow fever in the UAE.
Dubai enjoys almost year-round sunshine and what little rainfall there is usually occurs during the months of December through April. Temperatures from October to May make Dubai a popular winter sun resort for European visitors. Average temperatures will be in the 80’s and 90’s during this period.
Where service charges are not included in a bill, a 10% tip for hotel bellhops and restaurant waitstaff is adequate. It is also appropriate to tip taxi drivers a few dirhams.
|Money & Credit Cards||
ATMs are found all over the city.
Always notify your bank prior to departure to avoid any problems using your credit or debit card abroad.
As the shopping capital of the Middle East, Dubai is a true shopper's paradise. Low customs duties make luxury goods less expensive than in most countries. In fact, the Dubai Duty Free is renowned as one of the best duty-free operations in the world.
In the city, there are three main places: shopping malls, souks and the shopping streets or areas. Souks are very common in the Emirates and tend to be good places to buy gold, fabrics, electronics, and traditional Arabic art. Other items to shop for include clothes and fabrics, Persian carpets and rugs, Arabic coffee pots, silver and brass swords and khanjars (curved daggers), ancient rifles, shisha pipes, porcelain prayer beads, antique silver jewelry, brass trinkets, and silver and wooden miniature dhows.
Bargaining is acceptable everywhere, even in the malls.
You will have ample opportunity during your tour to shop for souvenirs, including artwork, handicrafts and even jewelry. If you purchase such items, do so with the understanding that these items may not have the same high value you were led to believe. And you may be unable to return these items later for a refund. A good rule of thumb when shopping abroad is to choose items that you love and that will remind you of the destination. If you want to shop for high value items, better do so from a trusted merchant at home unless the pleasure of the happy memory of your trip will keep you from regretting your purchase.
While we take great care in arranging the components of your tour, we have no relationship with the shopping venues you’ll encounter, and we cannot be liable for any purchases you make. Your guides will no doubt have some favorite shopping places, where the vendors are known, provide good quality merchandise and probably pay some sort of commission from sales to the guide. This should not surprise or offend you. This is how business is done throughout the Middle East and other regions around the world. Please keep in mind that many, if not most stores outside the U.S. will not allow exchanges or refunds for your purchased items. You, as the buyer, assume the full risk in the purchases you make.
|Electricity & Power Adapters|| |
220/240 volts. You will most likely need a voltage converter and plug adapter in order to use U.S. appliances, even though some outlets will correspond to American plug types and voltages. We recommend getting a universal adapter and converter kit.
Learn more about electrical standards around the world.
|Cell Phones & Internet||
Want to take your cell phone, tablet or laptop, but not sure how to get cell service or wifi? Read up on using your cell phone abroad and the 5 ways to get Internet abroad.
|Did you know?||
Terms & Conditions: Please review our terms & conditions for this package.
Cancellations: If something comes up and you need to cancel your trip, please let us know as soon as possible. All cancellations must be made in writing. Cancellation fees vary by package; please see the cancellation fees for this package.